Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email with tracking information when available.

Please note that processing times may vary slightly during high-demand periods, promotional campaigns, or holidays.

Estimated Delivery Time

Estimated delivery time is 7–15 business days, depending on destination and local postal services.

Total estimated delivery time: 8–18 business days.

Delivery times are estimates and are not guaranteed, as they may be affected by customs procedures, carrier delays, or external factors beyond our control.

Shipping Locations

We currently ship to most European countries and selected international destinations.

If your country is unavailable at checkout, please contact us before placing your order.

Tracking

Tracking information will be provided via email once your order has been shipped.
Please allow up to 3 business days after shipment for tracking to update.

Customs & Import Duties

For international orders outside the EU, customs fees, import duties, or local taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Delays

While we aim to deliver within the estimated timeframe, shipping times are not guaranteed. Delays caused by postal services, customs, weather, or other unforeseen circumstances are outside our control.

Multiple Items

In some cases, items may be shipped separately and arrive at different times.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within 25 business days, please contact us at:

info@amorentino.com

We will investigate the issue and assist you accordingly.